GUIDELINES AND PRICING FOR
BUYERS / CUSTOMERS ON
MATERIAL MALL NAIJA

As a buyer, please go through our step-by-step guide on how to maximize your benefits
as you use Material Mall for your project procurement needs.

Join a group below for added benefits

free-1

Free Annual Plan
General Buyers

This group is open to all buyers and does
not include any protection from Material Mall.

There are N0 fees
Registration is required.
A user in the Free Plan has free use of the site
and deals entirely and exclusively with product
sellers without any recourse to Material Mall.
Material Mall is not responsible in anyway for
any failed, incomplete or otherwise faulty transactions
between buyers and sellers in this plan.
Terms and Conditions apply
If you are not yet registered as a Customer? Click here

Premium Buyer Services

Small Business Annual Plan

Small Businesses

This group is open to regular buyers, individuals, and
professionals in construction.

Only businesses can register
A small fee is charged for reaching verified
wholesale sellers and offering buyer protection.
Buyer protection involves transacting fully on
the platform, and making payments through
Material Mall payment systems to the seller.
The funds are held in escrow until the item is
delivered and verified by the buyer.
Material Mall releases the funds to the seller
in 5 working days after delivery has been made
and verified by both buyer and seller.

Commission fee on each transaction is 3%
Product Insurance is optional
Terms and Conditions apply
Sign Up Now

Business Annual Plan

Bulk Buyers & Large Companies

This group is open to regular bulk buyers,
property developers and large construction companies.

Only businesses can register
A small fee is charged for reaching a larger group
of verified wholesale sellers and comprehensive buyer protection.
Buyer protection involves transacting fully on
the platform, and making payments through
Material Mall payment systems to the seller.
The funds are held in escrow until the item is
delivered and verified by the buyer.
Material Mall releases the funds to the seller
in 5 working days after the order is placed
and after delivery has been made
and verified by both buyer and seller.

Commission fee on each transaction is 1.5%
Product insurance is optional
Terms and Conditions apply
Sign Up Now
  1. Register as a buyer/ customer on the platform
  2. Browse and select products
  3. Choose a vendor that suites your needs
  4. Add products to your cart
  5. Checkout using our secure payment platforms
  6. Join a group for added benefits
  7. Make payment
  8. Confirm your order
  9. Select shipping and delivery options if provided by the vendor
  10. Leave a review of the product and vendor after receiving your product

This is in no way a complete guide on how to use our virtual store but it should start you off on how to enjoy the best Material Mall experience.

  1. Register on the Platform.

To get started, It is advisable that you register on the platform. 

Go to Material Mall’s website and click on the “Register” button. You will be asked to provide some personal information such as your name, email address, phone number, and shipping address.

2. Browse and Select Products.

You can start browsing the wide selection of building materials available on Material Mall. You can use the search bar to find specific products or browse through different categories such as Flooring, Roofing, Electricals, Plumbing, etc.

Once you have registered, you gain access to added features that are not available to non-registered users such as major suppliers and manufacturers which are location-based.

 

3. Choose a Vendor that suits your needs.

When you find a product you like, you will have access to a list of vendors who sell that product. Each vendor will have their own price and shipping information, so make sure to choose the one that fits your needs. We would advise that you look at the vendor location and proximity to your delivery location.

4. Add Products to the cart.

After you have chosen a product from a vendor, you can add the product to your cart. You can go back and continue shopping and add more products to your cart.

5. Checkout using our secure payment platforms.

When you are ready to checkout, click on the shopping cart icon and review your order. You can edit your cart, apply any discounts, and choose your shipping method. Shipping is handled by the vendor so ensure you confirm how and when your delivery will be made.

6. Join a group for added benefits.

Material Mall offers group plans that give you access to exclusive discounts, early access to sales, free shipping, support and so much more. You can sign up at this stage if you want to join the program.

7. Make a Payment.

Once you have confirmed your order, you will be directed to the payment page. Material Mall accepts a variety of payment methods such as Credit cards, PayPal, Paystack, or bank transfers. Make sure to enter your payment information correctly and double check for errors before you confirm.

8. Confirm your Order.

After you have completed the payment, you will receive an order confirmation. This will include a summary of your order, the vendor’s shipping information, and the estimated delivery location, date, and time.

9. Select shipping and delivery options if provided by the vendor.

The vendor will ship the product to your registered delivery address, and depending on your plan, you can track your order’s progress using the tracking information provided. 

10. Leave a review of the product after receiving it.

After you have received your product, you can leave a review for the vendor. This helps other customers make informed decisions and also provides feedback for the vendor.

Just follow these steps, and you can easily use Material Mall to purchase high-quality building materials for your project.

That’s it and you are done! 

WHY BUY FROM MATERIAL MALL NIGERIA?

We bring the market to you!
Join a marketplace (a virtual shopping center) where you have access to over 5 million sellers around Nigeria. This is the place where you can buy materials directly from the manufacturers and sellers regardless of their location within Nigeria and where you can transact your entire business directly from the comfort of your home or on-the-go.

Zero to Low Fees

Buying products on Material Mall is
super easy, fast and free.
If you are registered in a group with buyer protection, once you make a purchase,
Material Mall’s transaction fees on that sale
range from 1% to 5% + N100 base fee.

Powerful Tools

We offer our Customers, tools and
services that make it easy to locate
the right vendor, make a purchase,
track your order where offered and rate
the vendor's service by leaving a
rating on their page.

Support

Our online store is open to buyers 24/7.
Note that customer and vendor support only functions from 9 am to 4 pm during work days.

BEST FEES TO START

Affordable, Transparent, and Secure

Making a purchase in the Free Buyer Plan on Material Mall is 100% free.
However, we recommend that for buyer protection, delivery guarantees, and other benefits, you join a group (individual or business group) and make your purchases through the platform.

The fee ranges from 1% to 5% and is dependent on the plan you choose.

N0
Purchase Fee
1% to 5%
Transaction Fee

Here's what you get as a paying Member::

  • Access to a local community of more than 5 million sellers.
  • Buyer protection and customer support to help safe guard your purchases when you make all your transactions on Material Mall as a registered paying member.
  • We offer escrow services for higher classes of membership so as to guarantee your purchase.
naira icon5
We process payments with Paystack and PayPal, both are external payment platforms that allow you to process transactions with a variety of safe and secure payment methods. 

Listing fees are billed as a percentage in NGN, so if your bank’s currency is not NGN, the amount in your currency may vary based on changes in the exchange rate.

BUYER STORIES

See Buyers share their stories on Material Mall Nigeria

FREQUENTLY ASKED QUESTIONS

Here are some common questions about buying products on Material Mall

How do fees work on Material Mall?

Joining and starting a shop on Material Mall is free. There are three basic selling fees: a listing fee, a transaction fee, and a payment processing fee.

It costs NGN0 to publish a listing to the marketplace. A listing lasts for one month or until the item is sold. Once an item sells, there is a 1% – 5% transaction fee on the sales price (not including shipping costs and VAT). If you accept payments with Paystack or PayPal, there is also a payment processing fee based on their fee structure.

Listing fees are billed in NGN, so if your bank’s currency is not NGN, the amount may differ based on changes in the exchange rate.

What do I need to do to create a shop?

It’s easy to set up a shop on Material Mall. Create an Material Mall account (if you don’t already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your Material Mall fees).

How do I get paid?

If you accept payments with PayPal, funds from PayPal sales on Material Mall will be deposited into your PayPal account. We encourage sellers to use a PayPal Business account and not a Personal account, as personal accounts are subject to monthly receiving limits and cannot accept payments from buyers that are funded by a credit card.

Do I need a credit or debit card to create a shop?

No, a credit or debit card is not required to create a shop. To be verified as a seller you have the choice to use either a credit card or to register via PayPal. You will not incur any charges until you open your shop and publish your listings.

What can I buy on Material Mall?

Material Mall is an inclusive marketplace for buyers to get goods, services, and professional workers for their projects. Material Mall provides a marketplace for material sellers, distributors, artists, wholesalers, individuals, and professionals to sell their products, goods, and services.

Still have more questions? Feel free to contact us.

It's time to start making money.

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